| 1 |
Evidence of meeting and exceeding the expectations of customers, employees and owners |
30% |
|
Examples may include: |
|
- Employee feedback interview or satisfaction
survey results.
- Customer satisfaction surveys.
- Positive communication with owners and news on
dividend etc.
|
|
| 2 |
Supporting the community through contribution to charitable and worthwhile causes, both corporate |
35% |
|
Examples may include: |
|
- Fundraising drives, awareness sessions, hands-on volunteer work at charitable institutions and societies.
- Corporate and individual/team initiatives towards community benefit programmes.
|
|
| 3 |
Conforming to the laws and regulations of the UAE and seeking to assist authorities to enhance and improve them |
20% |
|
Examples may include: |
|
- Evidence of conforming to regulations, legal requirements and UAE laws.
- Help in educating staff internally.
- Consultation with different authorities seeking to enhance relevant legislation and CSR initiatives.
|
|
| 4 |
Actively seeking to increase local sourcing by Vendor Development |
15% |
|
Examples may include: |
|
- Vendor feedback about client relationship.
- Vendor satisfaction surveys.
- Supporting the local Dubai vendors by buying materials from local vendors instead of overseas suppliers.
- Proactive/ training/ providing support in vendor development
|
|
| 5 |
Taking positive steps to minimize the impact of its operations on the environment |
20% |
|
Examples may include: |
|
- HSE policy, energy-saving electrical equipment.
- Environmental policies based on ISO 14000.
- Recycling water, paper, waste etc.
- Conservation of water, electricity and fuel.
- Car Pooling or provision of staff bus
|
|
