| 1 |
Evidence of a year-on-year increase in positive score from employee engagement survey |
20% |
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Examples may include: |
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- System for measuring employee satisfaction.
- Initiatives to follow up employee suggestions.
- High participation or increasing levels of employee satisfaction.
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| 2 |
Employee career development and learning initiatives |
25% |
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Examples may include: |
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- Testing for quality of training programmes and how they are evaluated.
- Training and development plan for the year and structure for evaluation of training needs.
- Succession plans being developed.
- Evolving succession plan based on career progress
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| 3 |
Culture that allows creativity, empowerment and the expression of ideas |
20% |
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Examples may include: |
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- Demonstration of transparency and free expression in the workplace.
- Meetings where suggestions or ideas have been discussed within the team members and actioned.
- Employee Suggestion schemes.
- Open door policies and/or grievance policies.
- Encouraging implementation of new ideas and no blame culture.
- Open meetings with leaders and healthy interpersonal communication between employees at all levels
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| 4 |
Strong performance management system adhering to the principles of ‘Reward and Recognition’ |
20% |
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Examples may include: |
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- Openly acknowledging good performance or promotion based on performance.
- Any rewards or awards given to employees, letters of appreciation etc.
- Performance driven policies and compensation packages.
- Promoting from within wherever possible
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| 5 |
Overall commitment from all levels to quality |
15% |
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Examples may include: |
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- Evidence of employee commitment to perform all duties with utmost concern for high quality(examples).
- Recognition of quality of products, services and people by external bodies.
- Company winning employee-related awards.
- Evidence of brand quality
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